FREQUENTLY ASKED QUESTIONS
What type of glass are they made of?
Our SPECTRUS GLASSBOARDS are made from ¼-inch-thick low iron tempered safety glass. Low iron glass does not have a green tint as normal glass, allowing the true color of the board’s back painting to be displayed. All edges of the board are polished for safety.
What type of paint is used to give the boards color?
Our boards are back painted with a high-performance coating designed to have excellent adhesion to glass surfaces, allowing the color to display cleanly and brightly. The coating also has excellent durability to UV light and interior room environments.
What type of magnets should I use?
Due to the thickness of the tempered glass used, only rare earth magnets designed specifically for glassboards can be used. Find these magnets in ACCESSORIES. Normal refrigerator magnets will not work on the boards.
What makes the boards magnetic?
The boards are made magnetic by attaching steel that accepts rare earth magnets to the back of the painted boards.
What type of markers can I use?
You can use almost any marker, but erasable markers are preferred. Grease markers, temporary markers and even Sharpies can be used. Your SPECTRUS GLASSBOARD will never ghost or become dull from use.
What is the recommended method of erasing or cleaning?
For everyday use, we recommend the SPECTRUS Magnetic Eraser. If the board needs a more thorough cleaning, use any commercial glass cleaning product followed by a dry towel. For stubborn marks, wipe the board with rubbing alcohol followed with a commercial glass cleaner, then dry towel.
Are SPECTRUS GLASSBOARDS available in custom sizes and colors?
How soon will my board ship?
If in stock, the board will ship within 48 hours via Federal Express after payment is confirmed. When having a board custom made for size or color, manufacturing and shipping estimates will be given at the time you order.
I am a commercial space designer/architect. Who do I contact to learn more about SPECTRUS GLASSBOARDS?
Please contact our design professionals at firstname.lastname@example.org or call (855) 752-6201. We are eager to learn about your project and how SPECTRUS GLASSBOARDS can be used to enhance your design space.
How are the boards mounted on the wall?
We offer stainless steel edge grip mounting brackets that allow the board to stand off the wall by one inch. This is a clean and modern look for any space.
Complete installation instructions are included with your purchase. Installation instructions can also be downloaded here.
Are board installation services available?
Although we do not offer, we do recommend using a professional installation service. Send an e-mail to email@example.com requesting assistance in finding an installer. Any installation cost is the responsibility of the purchaser of the SPECTRUS GLASSBOARD.
What if my board is damaged when I receive it?
First, inspect the outside of the shipping box for damage. Take any pictures of the damaged area. Carefully open the box and inspect the contents. If damage is noted, please take a picture of the damaged area and any packaging in that area. Send an e-mail with the package and product pictures to firstname.lastname@example.org explaining the damage. Your damage claim will be addressed within 48 business hours from receipt.
If I do not like the board, is it returnable?
Yes, any standard size/color Glassboards are returnable. Please contact us via phone or email to facilitate the return process. Custom Glassboards are not applicable to our standard return policy. Please make sure you read the terms and conditions of purchase before placing your order for a SPECTRUS GLASSBOARD.